Privacy Policy

1. Information We Collect

At AA Ann Arbor Masonry, we respect your privacy and are committed to protecting your personal information. We collect information that you provide to us directly, such as your name, address, phone number, email address, and details about your masonry project when you request a quote or consultation. We may also collect information about your property to provide accurate estimates and complete your project successfully.

2. How We Use Your Information

We use the information you provide to deliver our masonry services effectively. This includes scheduling consultations, providing estimates, communicating about your project, processing payments, and following up after work is completed. We may also use your contact information to send you updates about our services, special offers, or helpful maintenance tips. You can opt out of marketing communications at any time.

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with trusted service providers who help us operate our business, such as payment processors or scheduling software, but only to the extent necessary to provide our services. These providers are required to keep your information confidential and secure.

4. Website and Cookie Usage

Our website may use cookies and similar technologies to improve your browsing experience. Cookies help us understand how visitors use our site, remember your preferences, and provide relevant information. You can control cookie settings through your browser, but disabling cookies may limit some features of our website.

5. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as form providers or analytics tools. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use secure systems and follow industry best practices to safeguard your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information may be kept for warranty purposes and business records.

8. Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also request that we stop using your information for marketing purposes. To exercise these rights or ask questions about your data, please contact us using the information provided below.

9. Children's Privacy

Our services are intended for adults, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). You may request information about the personal data we collect, the purposes for which it is used, and whether it is shared with third parties. You also have the right to request deletion of your personal information, subject to certain exceptions.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

AA Ann Arbor Masonry
220 Collingwood Dr #250
Ann Arbor, MI 48103
Phone: (734) 391-1286
Email: hello@masonryannarbor.com